Privacy Policy

Bulatime TravelOS is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with Australian privacy laws, including the Privacy Act 1988.

We collect personal information including your name, email address, phone number, passport details, payment information, and travel preferences. We also collect usage data through cookies and analytics tools.

Your information is used to process bookings, provide travel services, communicate with you about your trip, process payments, comply with legal obligations, and improve our services. We do not sell your personal information to third parties.

We implement enterprise-grade security measures including encryption, secure servers, and access controls. Payment data is processed through PCI-compliant payment gateways. We do not store raw credit card information.

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Travel booking records are typically retained for 7 years for tax and legal purposes.

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below. You may also opt out of marketing communications at any time.

We use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can control cookies through your browser settings. See our Cookie Policy for more information.

For privacy enquiries, contact us at hello@bulatime.com or 1300 BULATIME, Sydney, Australia.